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Sales and Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank's Penrith store. As a Local Community Consultant, you will play a key role in bringing Medibank products and services to your local community.
Key Responsibilities- Provide exceptional customer service to local customers through various communication channels, including in-store, phone, and messaging.
- Develop and maintain strong relationships with customers to understand their needs and preferences.
- Work collaboratively with the team to achieve sales and customer service targets.
- Stay up-to-date with Medibank's products and services to provide accurate information to customers.
- Contribute to the development of new ideas and initiatives to improve customer experience and sales performance.
- Excellent customer service skills and a passion for delivering exceptional experiences.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in using technology to support customer interactions.
- Self-motivated and results-driven, with a focus on achieving sales and customer service targets.
- We offer a supportive and inclusive work environment, with opportunities for growth and development.
- Flexible working arrangements, including the option to work from home or in-store.
- A range of benefits, including subsidised private health insurance and rewards and discounts.
We are committed to creating a diverse and inclusive workplace, and welcome applications from candidates with a disability. If you require any adjustments or alternate formats of key information at any stage of the recruitment process, please contact us via email or phone.
