Quality Performance Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeePerformance Full time $90,000 - $120,000
Role Overview

We're seeking a skilled professional to implement and track the quality and performance framework within our Inclusive Employment Australia program.

  • Develop and manage key performance indicators, ensuring compliance with contractual requirements.
  • Provide coaching and guidance on quality assurance and performance management best practices.
  • Collaborate with stakeholders to enhance service quality and client outcomes through strategic planning and organisational development.
  • Contribute to reporting, evaluation, and continuous quality improvement efforts.

This role is based in the Greater Sydney area and supports our national footprint. You'll work alongside Regional Managers and collaborate with colleagues across different functions.

About You

You're a strategic thinker with a sharp eye for detail and a deep commitment to equity and inclusion. You thrive in dynamic environments, enjoy solving complex problems, and are driven by the opportunity to make a real impact in people's lives.

Required Skills and Qualifications

To be successful in this role, you'll need:

  • Proven experience in quality assurance, performance management, or program evaluation.
  • Strong understanding of compliance frameworks and continuous improvement methodologies.
  • Excellent analytical, reporting, and project management skills.
  • Ability to communicate complex information clearly to diverse audiences.
  • Commitment to inclusive employment and social equity.
  • Tertiary qualifications in business, social sciences, or relevant experience.

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