Customer Service Ambassador

5 days ago

Brisbane, Queensland, Australia beBeeAmbassador Full time $44,000 - $60,400

As a customer-facing ambassador, you will play a vital role in delivering exceptional experiences for our valued customers.

About the Role:

  • Be the face of your store, providing top-notch service and maintaining high standards to ensure a positive environment for customers and colleagues alike.
  • Contribute to a safe and inclusive workplace by adhering to company policies and procedures.
  • Grow your skills and capabilities in a dynamic and supportive environment, with opportunities for career progression across our national network.

Your Key Responsibilities:

  1. Deliver outstanding customer service, exceeding expectations through proactive engagement and empathy.
  2. Maintain a clean and organized store environment, adhering to health and safety protocols and company standards.
  3. Work collaboratively with colleagues to achieve business objectives, sharing knowledge and expertise to drive success.

What We Offer:

  • A competitive compensation package, including regular working hours and opportunities for growth and development.
  • Ongoing paid training and coaching from experienced leaders, helping you build a strong foundation in retail management.
  • Access to exclusive benefits, including free coffee, Slurpee, and early access to new products.
  • A comprehensive Employee Assistant Program (EAP) supporting mental, physical, and personal well-being.

Requirements:

  • Previous experience in a fast-paced customer-focused role, with a proven track record of delivering excellent service.
  • Excellent communication skills, with the ability to engage effectively with customers and colleagues alike.
  • A passion for learning, with a willingness to take on new challenges and adapt to changing circumstances.

Availability:

  • We require flexibility, with two weekends per month and some public holidays as part of the roster.
  • Reliable transportation to and from work is essential, as you will be required to travel between stores as needed.

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