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Fleet Maintenance Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeMaintenance Full time $110,000 - $130,000
About the Role

This role is responsible for providing effective maintenance support to clients while maintaining exceptional product service standards. The position requires prompt responses to maintenance calls and emails, accessing authorized repair levels, and issuing repair authorizations in accordance with vehicle contracts.

The ideal candidate will have a strong customer service culture, be accountable, engaged, and own their team KPIs. They should work collaboratively within a proactive environment and minimize vehicle downtime (VOR).

This individual will also advise clients on maintenance-related issues, covering contract entitlements and inclusions such as tyre allowance, roadside assistance, and accident management.