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Customer Value Expert

2 months ago


Indooroopilly, Australia Bupa Full time
About the Role

We're seeking a skilled professional to join our team as a Customer Value Specialist. In this role, you'll have the opportunity to make a real difference in the lives of our customers by providing personalized health and wellbeing solutions.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide expert advice on health and wellbeing products, highlighting the benefits and value they can bring to customers' lives.
  • Work collaboratively with colleagues to identify opportunities for customer growth and develop strategies to achieve business objectives.
  • Assist customers with day-to-day transactions and ensure they have a seamless experience with our products and services.
  • Stay up-to-date with industry trends and developments to ensure our customers receive the best possible advice and support.
What You'll Enjoy

We're committed to creating a positive and supportive work environment that allows our employees to thrive. As a Customer Value Specialist, you'll have access to ongoing training and development opportunities, as well as a comprehensive benefits package that includes health and wellbeing initiatives.

We're proud to offer a range of programs and resources to support our employees' physical and mental health, including access to our state-of-the-art knowledge base, "Know-It". Our goal is to create a workplace culture that values diversity, inclusion, and respect for all employees.

We're an equal opportunity employer and welcome applications from candidates from all backgrounds. If you're passionate about delivering exceptional customer experiences and have a strong desire to make a difference in the lives of others, we'd love to hear from you.