IT Support Professional

1 week ago


KalgoorlieBoulder, Australia beBeeSkill Full time $76,912 - $82,464
Job Title: Technical Support Specialist

At our esteemed institution, we are seeking a highly skilled and experienced Technical Support Specialist to join our team. This is an exciting opportunity for a motivated individual to take on a challenging role that will allow them to utilize their technical expertise to provide exceptional support to clients.

Key Responsibilities:

  • Provide timely and effective technical assistance to clients via phone, email, or in-person.
  • Respond to service requests and resolve issues efficiently and effectively.
  • Collaborate with internal teams to resolve complex issues.
  • Document and track service requests and resolutions.

Requirements:

  • Current experience in Information Technology support.
  • Familiarity with IT support and system management concepts.
  • Excellent interpersonal and communication skills.

Benefits:

  • Salary packaging/sacrifice facility.
  • 12% employer superannuation contribution.
  • Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace.
  • Thirteen weeks paid long service leave after 7 years.
  • Five days personal leave.
  • Four weeks annual leave and an option to accrue ten additional days extra leave each year.
  • Paid parental leave – 18 weeks.


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