Support and Guidance Specialist

9 hours ago

Eastern Suburbs, Australia Brite Full time

About the Role

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The Support and Guidance Specialist is a vital member of our team, supervised by the Trainer/Assessor and working under their direction. This role is responsible for a range of activities that support learners and enhance the student learning experience and educative processes.

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Position Responsibilities

  • Provide guidance to students to facilitate their understanding of learning materials and concepts.
  • Follow up with students to encourage ongoing engagement and motivate them to complete tasks and activities.
  • Support the Trainer/Assessor in meeting VRQA compliance functions, including documentation.
  • Supplement learning activities by providing follow-up instruction as provided by the trainer to enhance the student's educative experience and engagement.
  • Work in conjunction with Trainers and carry out administrative functions as required.
  • Maintain a professional image and positive outlook in representing the organisation.
  • Perform all other duties as directed by the RTO Manager.

Performance Requirements

  • Provide guidance to students to facilitate their understanding of learning materials and concepts.
  • Follow up with students to encourage ongoing engagement and motivate them to complete tasks and activities.
  • Support the Trainer/Assessor in meeting VRQA compliance functions, including documentation.
  • Supplement learning activities by providing follow-up instruction as provided by the trainer to enhance the student's educative experience and engagement.
  • Work in conjunction with Trainers and carry out administrative functions as required.
  • Maintain a professional image and positive outlook in representing the organisation.
  • Perform all other duties as directed by the RTO Manager.

Knowledge, Skills, and Experience

  • Hold a CHC40213 Certificate IV in Education Support or CHC40221 - Certificate IV in School Based Education Support.
  • Have appropriate subject knowledge, skills, and vocational qualifications as determined by the employer and a commitment to maintain currency.
  • Be able to understand the content of learning materials and the processes used.
  • Possess high-level interpersonal and communication skills, including the ability to be proactive and show initiative, and the ability to explain ideas in a clear and concise manner.
  • Commit to supporting learning in an adult environment and have a demonstrated ability to motivate and encourage students.
  • Be able to establish effective working relationships with people from a diverse range of backgrounds and provide quality customer service as part of a broader team.
  • Have skills in the use of relevant information and communication technologies.
  • Possess high-level written communication skills.
  • Excel at time management skills and be able to manage multiple tasks with competing priorities and deadlines.
  • Be able to accept direction, provide, and receive constructive feedback.
  • Be able to work under pressure.
  • Align with the values of Brite.

Additional Requirements

  • Hold a current driver's licence.
  • Obtain NDIS Worker Screening Clearance and Working with Children check.
  • Be fully vaccinated.
  • Provide verified copies of relevant Qualifications, Certificates, or other Testamurs.

About Brite

Brite is a profit-for-purpose social enterprise that provides training and employment opportunities across the community, including for people with disabilities. As a leading NDIS provider, we have operated in Broadmeadows for over 40 years and currently employ 140 people with disability. We offer a wide range of support services to develop employees' capabilities and access improved social and economic opportunities in the community.

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Estimated Salary Range: AU$55,000 - AU$65,000 per year (dependent on experience)

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