Support Specialist for Learner Engagement
1 week ago
The Support Specialist for Learner Engagement is a key member of our team at Brite, a profit for purpose social enterprise dedicated to providing training and employment opportunities across the community.
Salary: $65,000 - $80,000 per annum, dependent on experience.
Job DescriptionWe are seeking a highly skilled and motivated individual to support learners in their educational journey. The successful candidate will work under the direction of our Trainer/Assessor to provide a range of activities that enhance the student learning experience and educative processes.
- Provide individualized support to students to facilitate their understanding of learning materials and concepts.
- Follow up with students to encourage ongoing engagement and motivate them to complete tasks and activities.
- Support the Trainer/Assessor in meeting VRQA compliance functions, including documentation.
- Supplement learning activities by providing follow-up instruction as provided by the trainer to practice skills and enhance the student's educative experience.
- Work collaboratively with Trainers and carry out administrative functions as required.
This role does not involve training or preparing lessons or resources, nor delivering training or undertaking assessments.
Key Responsibilities- Provide support to students to carry out tasks and facilitate their understanding of learning materials and concepts.
- Follow up with students to encourage ongoing engagement and motivate them to complete tasks and activities.
- Support the Trainer/Assessor in meeting VRQA compliance functions, including documentation.
- Supplement learning activities by providing follow-up instruction as provided by the trainer to practice skills and enhance the student's educative experience.
- Work collaboratively with Trainers and carry out administrative functions as required.
- A Certificate IV in Education Support (CHC40213 or CHC40221) or equivalent qualification.
- High-level interpersonal and communication skills, including the ability to explain ideas clearly and concisely.
- Commitment to supporting learning in an adult environment and demonstrating the ability to motivate and encourage students.
- Ability to establish effective working relationships with people from diverse backgrounds and provide quality customer service as part of a broader team.
- Skills in the use of relevant information and communication technologies.
- Excellent time management skills and the ability to manage multiple tasks with competing priorities and deadlines.
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