Renewable Energy Business Partner

2 days ago


Melbourne, Victoria, Australia Energy Bay Full time

About Energy Bay

Established in 2016, we offer specialized distributed renewable energy solutions to facilitate enterprise customers and property landlords through the energy transition.

Founded on the values of innovation, value creation and social responsibility, we are backed by impact capital from Australia's largest private financial sponsors.

We pride ourselves as a leading renewable energy electricity retailer that is rated 5 stars in the Green Electricity Guide by Greenpeace and earned a CHOICE recommendation in 2023.

This exciting opportunity (Full-time role) has arisen in the B2B team at Diamond Energy, an Energy Bay brand.

B2B Specialist Responsibilities

  1. Ownership of defined customer on-boarding process.
  2. Implementing process improvements.
  3. Managing key B2B process of customer on-boarding.
  4. Accurate set up of new customer records.
  5. Lodgement of meter and site alterations work.
  6. Accurate initiation and completion of new & existing customer transfer procedures.
  7. Collation of associated paperwork for solar customers.
  8. Identify issues and opportunities for system and process improvements.

You will be successful in this role if you possess:

  1. A minimum of 1-2 years' experience in a customer facing role.
  2. Proven ability to manage multiple competing priorities while maintaining attention to detail.
  3. Analytical and process focused, reliable and punctual.
  4. Excellent communication, negotiation and active listening skills.
  5. Demonstrated experience with CRM software, general IT skills and proficiency in MS Office.
  6. Ability to work as part of a close-knit team in a dynamic and growing business with a strong interest in renewable energy.
  7. Experience within the electricity industry is preferred including understanding of the energy industry value chain.
  8. Experience with programming languages would be preferred.


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