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Programs Team Leader

2 months ago

Melbourne, Victoria, Australia Canteen Full time
About Canteen

Canteen is a leading organization dedicated to supporting young people affected by cancer. Our mission is to provide essential programs, services, and resources that positively impact the lives of 12–25-year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one.

Job Summary

We are seeking a Programs Team Leader to join our team in Melbourne. As a key member of our Programs team, you will be responsible for overseeing the delivery of high-quality digital and in-person programs to young people impacted by cancer.

Key Responsibilities
  • Develop a cohesive team dynamic across the two states, ensuring equity of support across all service areas.
  • Lead and develop a team of Programs Officers to deliver high-quality digital and in-person day and overnight programs.
  • Provide active and engaging direct line management, leadership, modeling, and guidance to Programs Officers across both states.
  • Ensure high-quality programs are delivered to a professional standard, on time, within budget, and in accordance with KPIs and direction from the Head of Programs and National Programs staff.
  • Act as an immediate escalation point for programs staff and manage risk in alignment with relevant policies and procedures.
Requirements
  • Tertiary qualification in a relevant discipline (human services, education).
  • Experience in managing teams, with demonstrated ability to develop an effective team culture and high performance.
  • Proven experience in building effective relationships with external stakeholders to drive organizational awareness and service growth.
  • Working with Children Check, current Australian drivers' license.
  • Demonstrated expertise in working with young people, in allied health settings, community settings, mental health settings, bereavement settings, and/or psycho-oncology settings.
  • Demonstrated experience organizing and facilitating youth programs and/or overnight camps.
  • Demonstrated experience in effective networking and collaboration with other service providers to build strong inter-agency networks.
  • High-level written, oral, and interpersonal communication skills.
About You

We are looking for a compassionate and values-based individual who is passionate about making a difference in the lives of young people affected by cancer. If you are a motivated and experienced leader with a natural ability to connect and support, we encourage you to apply.

Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people, including those from diverse backgrounds, faiths, sexual orientation, and/or gender identities.

We offer a rewarding, purposeful, and genuine experience, with endless opportunities for growth and development. If you are passionate about what you do and are ready to make a difference, apply now.