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5 days ago
**Job Title:** Technology Solutions Specialist
We are an IT support company requiring additional engineers to support our growing customer base.
This position requires strong problem-solving skills, the ability to prioritize and balance multiple tasks, and excellent verbal and written communication skills.
The ideal candidate will have a proven track record of experience in supporting Microsoft Server, O365, Desktop platforms, Applications, and client systems in commercial environments.
Key qualifications include:
- Minimum 2 years proven experience in supporting Microsoft Server, O365, Desktop platforms, Applications, and client systems in commercial environments.
- Strong knowledge of Server Operating Systems (Microsoft), Office 365 & Google Apps, Windows 10 &11 clients & environments, Active Directory & Group Policy.
Responsibilities:
- Provide technical support to clients via phone, email, and in-person.
- Troubleshoot and resolve technical issues in a timely manner.
- Work closely with the technical team to resolve complex issues.
- Collaborate with other teams to ensure seamless delivery of services.
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