Hotel Housekeeper with Exceptional Customer Service Skills

3 days ago


Port Macquarie, New South Wales, Australia Travel + Leisure Co. Full time
Job Description

We are seeking a highly skilled and motivated Room Attendant to join our team at Travel + Leisure Co.

About the Role

The successful candidate will be responsible for maintaining high standards of cleanliness, hygiene, and comfort in guest accommodation. This includes performing daily tasks in the Housekeeping Department and providing exceptional customer service to contribute to our company vision of making holiday dreams come true.

Responsibilities
  • Provide and maintain a high standard of cleanliness and comfort in guest rooms and public areas
  • Carry out key daily tasks in the Housekeeping Department, including linen changes, room cleaning, and replenishing amenities
  • Deliver exceptional customer service to guests, responding promptly to their needs and resolving any issues that may arise
  • Maintain accurate records of cleaning schedules and guest preferences
  • Collaborate with other departments to ensure seamless delivery of services

Requirements

To be considered for this role, you will need:

  • Previous experience in a similar role within a resort or hotel environment
  • Ability to demonstrate exceptional customer service skills, including effective communication and conflict resolution
  • Familiarity with resort cleaning standards and procedures
  • Attention to detail and ability to work accurately and efficiently
  • Ability to work a flexible roster, including weekends and school holidays
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience
  • Discounted resort stays across Australia, New Zealand, and Fiji
  • Ongoing training and development opportunities
  • A dynamic and inclusive work environment where you can build a career and make memories

About Us

Travel + Leisure Co. is a leading hospitality company that puts the world on vacation. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide. We believe in fostering a culture of innovation, growth, and fun, where every day is an opportunity to learn and turn vacation inspiration into reality.



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