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1 day ago
We are seeking an experienced Claims Consultant to join our team.
- To be successful in this role, you will need to possess claims handling experience and a passion for delivering high-quality customer service.
- You should have a high level of attention to detail and outstanding organisational and time management skills.
- Excellent interpersonal, spoken and written communication skills are also essential.
The Claims Consultant will be responsible for managing a portfolio of Accident & Health or Travel insurance claims, processing claims from start to finish, and engaging external rehabilitation assistance to assist individuals return to work.
Key Responsibilities- Providing exceptional customer service to internal and external partners
- Managing a portfolio of Accident & Health or Travel insurance claims
- Processing claims from start to finish
- Engaging external rehabilitation assistance
- Customer interactions via email and phone
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave
- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway – discount offers at over 350 retailers
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