
Senior National Account Manager
3 days ago
About this Role
">Job DescriptionWe are seeking a seasoned Senior National Account Manager to lead our Government portfolio in Canberra. As the primary point of contact for key clients, you will be responsible for developing and executing strategic account plans that drive growth, improve performance, and increase efficiencies.
Key Responsibilities- Manage multi-level client relationships, negotiations, and sales cycles
- Project manage client implementation and relationship management requirements to ensure high levels of satisfaction
- Grow the Government portfolio within Canberra
- Lead presentations and account performance reviews aligned with contractual KPIs and client business improvement initiatives
- Maintain accurate records including client intelligence and CRM activity
To succeed in this role, you will require:
- Demonstrated success in a similar senior national account management role in a B2B or Government environment
- Proven track record in Client Relationship Management and Sales Retention and Growth
- Ability to analyse market trends, competitor positioning, and customer behaviour to inform sales strategy
- Use reporting tools and CRM analytics to measure pipeline health, conversion rates, and margin performance
- Make informed decisions based on customer data, financial metrics, and sales performance KPIs
- Adapt quickly to market changes, internal restructuring, or shifts in customer demand
- Lead customers through change with clear communication and planning
- Deliver compelling sales presentations and business cases to executive-level audiences
As a valued member of our team, you can expect:
- Flexible hybrid workplace
- Annual employee incentive schemes
- Generous Reward and Recognition programs
- Commitment to professional development with ongoing training and career development opportunities
- Access to free Mental Health programs
- Birthday, Paid Parental Leave and Purchase Leave available
- Convenient location with free onsite parking
- Modern onsite gym
- Employee discounts on full product range
- Opportunity to participate in community welfare and charity initiatives
- Novated Lease / Salary Sacrifice for electric vehicles available
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