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Assistant Director

2 months ago

Canberra, ACT, Australia Australian Department of Veterans' Affairs Full time
About the Role

The Australian Department of Veterans' Affairs is seeking a highly motivated and experienced professional to fill the position of Assistant Director within the Coordinated Client Support Branch.

This is a key leadership role that requires a strong understanding of the Department's mission and values, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Lead a team of case managers and support staff to deliver high-quality client services
  • Develop and implement strategies to improve client outcomes and satisfaction
  • Collaborate with other branches and stakeholders to ensure seamless service delivery
  • Provide coaching and mentoring to staff to enhance their skills and performance
  • Contribute to the development of policies and procedures to support the Client Support Program
Requirements
  • Relevant tertiary qualifications and/or experience in a leadership role
  • Strong understanding of the Department's mission and values
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Commitment to delivering high-quality client services
What We Offer

The Australian Department of Veterans' Affairs offers a dynamic and supportive work environment, with opportunities for professional growth and development.

As a member of our team, you will have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive remuneration package.

We are committed to diversity and inclusion, and welcome applications from candidates from diverse backgrounds.