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Customer Service Delivery Driver

2 months ago


Logan City, Queensland, Australia Bunnings Group Full time
Customer Service Delivery Driver

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers. We're seeking a Customer Service Delivery Driver to join our Order Management team, responsible for supporting online, click and collect, and click and deliver customer orders.

About the Role:

As a Customer Service Delivery Driver, you will be the face of Bunnings, providing a friendly and helpful service to customers in-store and on deliveries. You will pick and pack orders efficiently, work collaboratively with the Order Management team, and deliver orders directly to customers in Bunnings vehicles.

Key Responsibilities:

  1. Offer exceptional customer service in-store and on deliveries.
  2. Pick and pack orders for in-store, online, and trade customers in a timely manner.
  3. Work collaboratively with the Order Management team to provide a wide range of customer service and deliveries.
  4. Deliver orders directly to customers in Bunnings vehicles.
  5. Be responsible for stock management and maintaining a clean and tidy work environment.

Requirements:

  1. Current Open Drivers Licence and confidence to drive a small truck for customer deliveries.
  2. Strong understanding of MS Office and computer-based Order Management systems.
  3. Highly organized and able to work autonomously.
  4. Availability to work flexible hours, including late nights, early mornings, and weekends.

What We Offer:

  1. A flexible and informal work environment that balances work and home life.
  2. Team discounts at Bunnings, OnePass, and other Wesfarmers retailers.
  3. Discounts from corporate partners and cost-price food and drinks at our Bunnings café.
  4. 12 weeks paid parental leave, annual flu vaccinations, and health checks.
  5. The opportunity to create a real difference in your local community and environment.

Bunnings strives to ensure everyone is treated fairly, and our team is committed to supporting you throughout your recruitment journey. If you require an adjustment, please let us know, and we will provide the most appropriate support for you.