
Service Administrator Role
2 weeks ago
Job Title: Service Administrator Role
Brisbane BMW is part of the Sime Darby Motors Group, offering a unique opportunity for a dedicated professional to join our service team as a Warranty Administrator.
In this role, you will provide warranty support to the wider dealership group, reporting to the Warranty Manager and working closely with the BMW workshop team. Your responsibilities will include:
- Ensuring prompt submission of all warranty claims
- Validating the accuracy of warranty claims
- Liaising with BMW regarding claims/queries
- Checking, processing, and following up on all warranty and goodwill claims
To succeed in this position, you will require a high degree of technical understanding and capability, complemented by sound computer literacy. Practical experience using dealer systems (ERA Power) and proven experience within a similar role will be viewed favourably.
You will have access to ongoing development opportunities and work in a positive team environment for one of Queensland's premium automotive dealerships representing one of the world's most iconic automotive brands.
Key Responsibilities:
- Ensure accurate and timely submission of warranty claims
- Validate and process warranty and goodwill claims
- Coordinate with BMW teams on claims and queries
Requirements:
- Technical expertise in dealer systems and software
- Strong computer literacy and analytical skills
- Proven experience in a similar role or related field
What We Offer:
- Ongoing training and development opportunities
- A collaborative and supportive work environment
- Access to industry-leading technology and tools
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