Technical Support Specialist

7 days ago

Melbourne, Victoria, Australia beBeeElectrical Full time $100,000 - $120,000

A career in technical support involves providing expert advice and assistance to clients with issues related to AC and DC Chargers, electrical charging infrastructure, and other related systems.

Key responsibilities include:

  • Maintenance of electrical charging equipment using computer diagnostics and basic electrical tools
  • Supporting project and product partners on setup, commissioning, and troubleshooting
  • Evaluation of supplier offers to ensure specifications are met and collaboration with Supply Chain Management
  • Development of technical solutions for complex enquiries and formulation of competitive bids/estimates/quotations
  • Analytic studies to determine suitable technical solutions for customer needs

For success in this role, you will need:

  • Tertiary degree or trade qualifications in Engineering (electrical/electronic/mechatronics) or equivalent experience
  • Demonstrated experience in Electric Vehicle Charging technologies and knowledge of power distribution and electronic power rectifiers/inverters
  • Hands-on field experience with trouble shooting power electronic equipment and expertise in SAP platform is advantageous

This role offers the opportunity to work with a global team that values diversity and inclusion. If you have a passion for technology and enjoy problem-solving, this could be the ideal career path for you.

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