
Administrative Support Specialist
2 days ago
Administration Officer - Sexual Health and HIV Programs
About the Role:- This part-time Administration Officer opportunity will be based at our Holden Street Clinic in Gosford, providing a welcoming first point of contact for clients, including those from marginalized and vulnerable backgrounds.
- The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- You will play a vital role in creating a safe, inclusive, and respectful environment where every client feels heard, valued, and free from judgement.
- Deliver outstanding customer service across written, telephone, and face-to-face communications.
- Provide clear and accurate information, ensuring all enquiries are referred efficiently and with care.
- Approach every interaction with professionalism, respect, and an open mind, creating a non-judgmental space where clients feel supported and comfortable to share their needs.
- An experienced administrator with intermediate skills in MS Office, exposure to Electronic Medical Records (EMR), and health databases would be highly advantageous.
- A commitment to providing exceptional customer service and a positive patient experience.
- Current work rights in Australia or being a permanent resident or citizen is mandatory.
- Work-Life Balance:17.5% annual leave loading and paid parental leave.
- Financial Benefits:Salary packaging, save on car costs with novated leasing, and access relocation assistance.
- Health & Wellbeing:Stay active with discounted gym memberships, free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counseling for you and your family.
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