
Parts and Service Operations Expert
1 week ago
Key Roles in a District Parts and Service Operation:
District Parts and Service Manager Job DescriptionThis position plays a crucial role in driving the success of our Dealer network by providing expertise, training, and strategies to deliver exceptional guest experiences and long-term loyalty.
- Implementing Best Practices: Develop and review processes that align with company policy and drive aftersales success.
- Shaping Strategies: Collaborate with regional teams to develop plans that boost guest satisfaction and align with business goals.
- Driving Performance: Analyze data and market insights to monitor Dealer performance and unlock new levels of profitability.
- Raising Operational Standards: Promote and uphold operational standards through evaluations, certifications, and regular check-ins.
- Elevating Capabilities: Provide training, recognition programs, KPI reviews, and retention strategies to elevate service and parts departments.
The ideal candidate will possess:
- A degree qualification or equivalent experience.
- Proven experience in sales / after sales.
- Experience in project management/ data analysis.
- Understanding of the Dealer network is desirable.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
About This Role:
This job involves implementing best practices across multiple dealerships to ensure alignment with company policies. The successful candidate will be responsible for developing strategies to enhance guest satisfaction and drive business growth. Strong analytical skills and attention to detail are essential for monitoring performance and identifying opportunities for improvement.
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