Sales and Support Representative

1 week ago


Perth, Western Australia beBeeCustomer Full time $108,000 - $140,000

Job Title:

Customer Support Specialist

About the Role:

This is an exciting opportunity to work with our team, providing exceptional customer support and ensuring seamless product delivery.

Key Responsibilities:

  • Offer technical product support and assistance with sales pipeline processes.
  • Qualify prospects and close orders in a timely manner.
  • Rout qualified opportunities to sales engineers for further development.
  • Provide timely updates on delivery status and notify customers accordingly.
  • Support distribution channel partners and identify equivalents to competitor products.
  • Update ERP systems as required.

Requirements:

  • Strong knowledge of SAP B1 (preferably) or SAP R3.
  • Experience in customer portal management, order retrieval, and fulfillment.
  • Broad understanding of sensors technology and product data sheets.

Essential Skills:

  • Excellent communication and interpersonal skills.
  • Good self-management, teamwork, and time management skills.
  • Ability to prioritize tasks effectively and adapt to changing circumstances.


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