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Financial Services Professional

2 months ago


Sutherland Shire, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Financial Services Professional to join our team as a Banking Specialist. As a key member of our Retail Banking team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized banking solutions to customers, ensuring their financial needs are met and exceeded.
  • Collaborate with cross-functional teams to develop and implement customer-centric strategies.
  • Conduct needs-based conversations to understand customer goals and preferences.
  • Develop and maintain strong relationships with customers, building trust and loyalty.
  • Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and risk management.
Requirements
  • Exceptional customer service skills, with a focus on building strong relationships.
  • Strong analytical and problem-solving skills, with the ability to think critically.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Strong knowledge of financial products and services, with a focus on retail banking.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success.