Motor Vehicle Accident Recovery Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeCustomer Full time $100,000 - $120,000
Job Opportunity

This is an opportunity to make a meaningful impact by supporting individuals on their recovery journey after a motor vehicle accident. As part of our CTP Insurance Claims team, you'll play a vital role in helping people get back on track.

Key Responsibilities:
  • Deliver compassionate, high-quality customer service that truly makes a difference.
  • Navigate complex and rewarding challenges to grow your expertise.
  • Guide customers through each step of their recovery journey.
  • Thrive in a fast-paced, collaborative, and dynamic work environment.
  • Manage end-to-end claims with the support and mentorship of experienced leaders.
Requirements:
  • Experience in insurance claims or allied health (highly regarded).
  • A strong customer-first mindset and a genuine desire to help others.
  • Resilience and composure to support people during vulnerable moments.
  • Confidence in decision-making and ownership of outcomes.
  • Excellent active listening skills and the ability to guide customers with clarity and care.
  • Solid computer literacy and adaptability to new systems and technologies.
What We Offer:
  • Collaborative and supportive work environment.
  • Ongoing training and development opportunities.

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