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IT Systems Specialist

3 weeks ago

Brisbane, Queensland, Australia beBeeProfessional Full time $90,000 - $140,000

Job Overview


As a dedicated IT professional, you will be responsible for delivering effective change management, capacity planning, incident management, risk management and continuity planning. You will work within the ITIL framework to provide end-to-end service delivery for enterprise systems.
Key Responsibilities:
• Provide timely application support activity reports to stakeholders.
• Assist in the ongoing development, maintenance and deployment of application specific guides, work instructions and technical documentation.
Requirements
• Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management.
• Demonstrated ability in the provision of high-level specialist advice on, and support for, clinical enterprise applications.
• Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT / Clinical Business environment.
Skills and Qualifications
• Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
• Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end users.
Benefits
• Competitive salaries
• 12.75% superannuation
• 17.5% leave loading
• Employee wellbeing & development
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our Commitment to Equity, Diversity and Inclusion
At our organisation, we value diversity and inclusion. We strive to create an inclusive workplace culture that values and respects everyone's individuality. We welcome applications from diverse candidates and are committed to making reasonable adjustments during the recruitment process if needed.