End User Computing Platform Engineer

20 hours ago


Brisbane, Queensland, Australia Australian Retirement Trust Full time
About the Role

We are seeking a highly skilled End User Computing (EUC) Platform Engineer to join our Digital Workplace team at Australian Retirement Trust. As a key member of our team, you will be responsible for providing third-level support in the operation and maintenance of our end user computing systems, specifically supporting our digital platforms.

In this permanent opportunity, you will work closely with operational and project teams to facilitate delivery of end user computing solutions, and where required, provide technical expertise to operationally support our environments and systems.

About You

We are looking for a driven individual who prides themselves on providing exceptional customer service and is keen to showcase their technical expertise in support and management activities to resolve incidents and problems within the end user services environment to meet agreed service levels and platform availability.

You will be a great communicator with top-notch interpersonal skills, able to pick up problems and come up with quick, creative ways to solve them. You will also have a proven ability to effectively plan, prioritize, and manage multiple and competing activities to deliver IT services to meet business expectations.

Key skills and experience include:

  • Proven expertise in Microsoft 365 Suite of Products, including Microsoft Exchange Online and On-premises, Microsoft SharePoint, One Drive, and Teams.
  • Experience in virtualization technologies, including Citrix.
  • Knowledge of MOE Management tools, including ConfigMgr, Intune, AutoPilot, and Group Policy.
  • Cloud technologies, application packaging, application integration, client-side monitoring, remote access solutions, resource and capacity planning, managed operating system deployment, patch management, AD, DNS, DHCP, SSL, CIS Hardening, Security Vulnerability Management, and Mobile Device Management (MDM).
About Us

Australian Retirement Trust is one of Australia's largest superannuation funds, with 2.3 million members and almost $300 billion in retirement savings. We help our members make the most of their money and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace, where you can be yourself and do amazing work.

We value diverse thinking, cultures, perspectives, backgrounds, and abilities. If you're a motivated and skilled individual who is passionate about delivering exceptional IT services, we encourage you to apply for this exciting opportunity.



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