Optimisation and Engagement Lead
3 days ago
The Optimisation and Engagement Lead will play a key role in enhancing customer security education and optimising digital experiences across our platforms. This role focuses on collaborating with security stakeholders to develop, implement and refine engaging educational content that empowers customers to stay protected from evolving security threats.
Main Responsibilities
- Collaborate with security stakeholders to understand emerging threats, identify knowledge gaps and translate complex technical information into engaging, easy-to-understand content.
- Develop and execute go-to-market (GTM) strategies for launching new security capabilities, ensuring innovative and impactful engagement.
- Support customer journey analysis using quantitative research and translate insights into tangible business opportunities.
Requirements
- Proven experience in digital optimisation, digital marketing or digital product management.
- Strong business and commercial acumen, with an analytical and data-driven mindset.
- Hands-on experience with analytics tools such as Adobe Analytics, Tableau and SEO platforms.
Benefits
We provide a collaborative and supportive work environment, flexible working arrangements, career development opportunities, mentoring and a strong team culture that fosters collaboration and innovation.
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