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Medical Office Coordinator
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We are a leading healthcare organization, part of the esteemed ForHealth Group, dedicated to delivering exceptional patient care and services. Our extensive network of medical centers and healthcare professionals enables us to provide holistic care to over 7 million patients annually.
The OpportunityWe are seeking a skilled Medical Receptionist to join our team at our Robina practice. As a key member of our front desk team, you will be responsible for providing top-notch customer service, managing administrative tasks, and supporting healthcare professionals.
Key Responsibilities- Greeting Patients and Welcoming Them to Our Center
- Collecting and entering patient details into our database
- Scheduling appointments as required
- Answering telephone calls and inquiries
- Providing administrative support and other ad-hoc duties
- Exceptional customer service skills with previous customer service experience an advantage
- Excellent communication skills, including a professional and personable telephone manner
- Detail-oriented and able to multitask and prioritize
- Knowledge of Pracsoft/Medtech is an advantage
- Ability to work as part of a multifaceted team and independently
- Neat and professional presentation
By joining our team, you will have access to a dynamic work environment, ample training and development opportunities, and internal growth pathways. You will be part of a company dedicated to fostering Australia's well-being and making a lasting impact on healthcare excellence.
