Operations Supervisor

2 weeks ago


Milton, Queensland, Australia Gopuff Full time
Operations Supervisor Job Description

Gopuff is seeking a skilled Operations Supervisor to join our Operations team. As a key member of our store leadership team, you will be responsible for ensuring order accuracy and fast, efficient delivery to our customers.

Key Responsibilities:
  • Leadership: Show the warehouse team how it's done, lead by example, and be responsible for that shift. Train new team members and be confident on process and product.
  • Picking and Packing: Accurately pick and pack items on a per order basis for dispatch to customers.
  • Drivers and Riders: Be the point of contact for drivers on shift and work with them to ensure a slick delivery experience.
  • Issue Resolution: Contact customers for substituted or out-of-stock items.
  • Goods In/Out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
  • Stock Management: Put away products to inventory locations and conduct cycle counts to minimize out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo.
  • Warehouse Management: Keep the warehouse clean, organized, and a space you can be proud of.
About You:
  • You have experience working in a restaurant, dark store, retail, or warehouse environment.
  • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite).
  • Strong work ethic, punctual, responsible, and honest.
  • Must thrive in fast-paced environments.
  • Effective communication skills.
  • Organized, team-oriented, positive attitude, and helpful.
  • Flexible and available during peak hours (5pm - 4:30am).
Benefits:
  • Holiday Pay + Sick Pay.
  • Career growth opportunities.
  • Performance appraisal.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.


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