Workplace Experience Manager

2 months ago

Melbourne, Victoria, Australia Sinch AB Full time
About the Role

We are seeking a highly skilled and experienced Workplace Experience Manager to join our team at Sinch AB. As a key member of our organization, you will be responsible for ensuring a great workplace experience for our employees in Australia and New Zealand.

Key Responsibilities
  • Facility Operations: Oversee the overall facility operations of multiple offices, ensuring all functions run smoothly and efficiently.
  • Health and Safety: Manage health and safety aspects according to regulation, ensuring a safe working environment for all employees.
  • Relationship Management: Curate, cultivate, and maintain relationships with internal stakeholders, external vendors, and service providers to ensure seamless facility and travel services.
  • Project Management: Establish, build, and maintain downstream relationships with regional FM stakeholders to enable deliveries and project works to be scheduled and completed.
  • Office Maintenance: Ensure cleanliness and organization of kitchen and lunchroom areas, equipment, and meeting rooms.
  • Event Planning: Plan and execute lunches, small functions, and meetings, ensuring a vibrant atmosphere for in-house events.
  • Administrative Tasks: Perform various administrative tasks, including raising POs, arranging meetings, issuing invitations, processing invoices, and maintaining MIS of services.
  • Travel Arrangements: Assist employees with their travel arrangements in accordance with the Travel policy.
  • Onboarding Support: Work closely with HR and Internal IT to support the new starter onboarding process.
  • Internal Communications: Manage internal communications, including global public holidays and new starter weekly email.
Requirements
  • Experience: Proven experience in workplace or facilities management roles.
  • Knowledge: Knowledge of workplace health and safety regulations and requirements.
  • Relationship Building: Experience in managing relationships with internal stakeholders, external vendors, and service providers.
  • Project Management: Strong project management and coordination skills.
  • Communication: Excellent communication and interpersonal skills.
  • Collaboration: Ability to work collaboratively and build relationships with stakeholders at all levels.
  • Problem-Solving: Proactive and solution-oriented mindset.
  • Attention to Detail: Attention to detail and ability to prioritize tasks.
About Sinch AB

Sinch AB is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility, and welcomes diversity. Our values of Dream Big, Win Together, Keep it Simple, and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills, and experiences are embraced, delivering innovation and better business results.

Benefits
  • Parental Leave: Generous parental leave program, including 26 weeks salary for primary caregivers and 4 weeks salary for secondary caregivers.
  • Birthday Leave: A day off for your birthday to celebrate with your loved ones.
  • Annual Leave: Generous annual leave program to balance work and personal life.
  • Wellness Programs: Monthly fitness reimbursement allowance and other wellness programs to support physical and mental well-being.
  • Career Development: Coaching and career development support, including access to online professional development courses.
  • Mental Health Support: Free virtual counseling resources through our global Employee Assistance Program.
  • Volunteer Program: Paid time off to support a volunteer program of your choice.
  • Reward+ Program: Access to a wide range of discounts and deals across retail, entertainment, and more.

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