Operations Supervisor

1 week ago

Brisbane, Queensland, Australia beBeeoperations Full time $53,394 - $73,429

About the Role

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We are seeking a highly skilled Restaurant Operations Manager to lead our team and drive business success.

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Job Responsibilities:

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  • Oversee day-to-day restaurant operations to ensure exceptional guest experiences
  • Maintain a focus on excellent customer service at all times
  • Lead, mentor, and train the food & beverage team to create a positive work environment
  • Assist in recruitment and induction of new team members
  • Ensure team members are briefed on menu items and promotions
  • Maintain cleanliness and organization of the restaurant and work areas
  • Handle escalated guest complaints professionally
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Requirements:

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To succeed in this role, you will need:

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  • Leadership experience in a retail or hospitality environment
  • A valid RSA certification
  • Excellent customer service skills and a people-oriented approach
  • Punctuality and a professional presentation
  • Good availability for various shifts, including weekdays, weekends, and evenings
  • Exceptional interpersonal and people management skills
  • Point of sale experience
  • The ability to handle obstacles/issues professionally
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