Customer Support Ambassador

1 day ago

Perth, Western Australia beBeeService Full time $50,724 - $70,819
Customer Service Representative

The role of a Customer Service Representative is to provide exceptional service to both internal and external customers, ensuring that their needs are met in a timely and professional manner.

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  • Meet and greet visitors, handling day-to-day administrative activities with the utmost care and attention to detail.
  • Handle incoming and outgoing calls, directing them appropriately to ensure seamless communication.
  • Engage in general data entry and administrative duties, maintaining accurate records and files.
  • Process orders for various locations within the organization, ensuring prompt delivery and invoicing.
  • Listen attentively to customer feedback, responding promptly and professionally to address any concerns or issues.
  • Liaise closely with internal stakeholders in the warehouse, coordinating orders and deliveries to meet customer demands.

To excel in this role, candidates should possess excellent communication and interpersonal skills, with a proven track record of providing outstanding customer service. They must also be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.

">Requirements:

Candidates should have prior experience in a customer service role, managing switchboards and responding to customer inquiries with poise and professionalism.

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  • Proven ability to listen actively and respond thoughtfully to customer feedback.
">What We Offer:

In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that fosters growth and development.

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  • A positive and inclusive company culture that values diversity and inclusivity.
  • A comprehensive employee rewards program, recognizing and rewarding outstanding performance and contributions.
  • Variety of health and wellbeing discounts, promoting work-life balance and overall well-being.
  • An Employee Assistance Program, providing confidential support and resources for employees navigating personal challenges.

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