
Technical EUC Leader
1 day ago
EUC Engineer Role Overview
This is a technical leadership position that oversees the EUC environment supporting 10,000+ users across Windows 11, Intune, SCCM, and SOE. As an escalation point for complex issues, you will engage confidently with external vendors and internal stakeholders.
- Manage the performance of Managed Service Providers.
- Drive process improvements to deliver exceptional customer experience.
- Ensure infrastructure services remain healthy and available.
- Support BAU activities, drive change initiatives, and improve system availability for critical business processes.
Key Responsibilities:
- Oversee and guide the performance of Managed Service Providers.
- Develop and improve service catalogue and provider processes.
- Monitor and maintain infrastructure services.
- Contribute to platform design and future roadmaps.
Requirements:
- Proficient in Windows 10 and 11 Operating Systems.
- Strong Microsoft Intune and Configuration Manager experience.
- Knowledge of MacOS and iOS Operating Systems.
- Ability to support major outages and critical incidents.
Flexibility in work arrangements including a hybrid model with 5 days working from home per fortnight. Opportunities for career progression and growth. We offer a competitive salary package and bonus opportunities for high performers.
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