Mobile Lending Manager

2 weeks ago


Melbourne, Victoria, Australia EFinancialCareers Ltd. Full time

About the Role:

We are seeking a highly skilled and experienced Mobile Lending Manager to join our team at Westpac Banking Corporation. As a key member of our residential lending team, you will be responsible for providing exceptional customer service and ensuring that our customers receive a seamless and rewarding experience throughout the lending process.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their lending needs and provide tailored solutions
  • Work closely with internal stakeholders to ensure that customer applications are processed efficiently and effectively
  • Provide expert advice and guidance to customers on residential lending products and services
  • Identify and capitalize on opportunities to cross-sell and upsell products and services to customers
  • Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty

Requirements:

  • Proven experience in a customer-facing residential lending role, with a strong understanding of loan processing and credit skills
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Ability to work independently and as part of a team, with a strong focus on delivering results and meeting targets
  • Strong analytical and problem-solving skills, with the ability to identify and capitalize on opportunities to improve customer satisfaction and loyalty
  • Knowledge of residential lending products and services, with a strong understanding of regulatory requirements and industry trends

About Us:

Westpac Banking Corporation is a leading financial services provider in Australia, with a strong commitment to customer service and community involvement. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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