Digital Systems Expert

1 week ago

Melbourne, Victoria, Australia beBeeAnalyst Full time $90,000 - $120,000
Job Overview

The IT Systems Analyst role is responsible for the daily management, optimisation and support of enterprise asset management and telematics systems.

Key Responsibilities
  • Manage day-to-day operations of EAM and telematics systems supporting fleet maintenance, asset lifecycle, spare parts inventory and performance monitoring.
  • Ensure system reliability, data accuracy and compliance with maintenance and safety standards.
  • Oversee integration between EAM, telematics platforms and financial systems to ensure timely and accurate data flow.
  • Collaborate with fleet, engineering, safety and finance teams to optimise system usage and reporting.
  • Support automation of work order processes to improve operational efficiency.
  • Analyse telematics data to provide insights into vehicle utilisation, fuel efficiency, driver behaviour and compliance.
  • Provide system support, troubleshooting and issue resolution for business users.
  • Manage day-to-day operation of fare ticketing system across services.
  • Work with marketing and commercial teams to design, implement and update fare products and ticketing rules.
  • Ensure student ticketing system is maintained in compliance with government regulations.
  • Monitor system performance and resolve operational issues impacting customer experience.
  • Collaborate with external vendors, transport authorities and regulators as required.
  • Act as liaison between business units, vendors and IT for system enhancements and change requests.
  • Gather business requirements, prepare documentation and support configuration/testing activities.
  • Identify opportunities to streamline processes, enhance reporting and leverage automation.
  • Support project delivery for system upgrades, integrations or new feature rollouts.

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