Customer Experience Specialist

5 days ago


Ipswich, South Dakota, Australia beBeeCustomer Full time $79,938 - $85,961
Job Description

As a Customer Service Officer, you will be part of a dynamic team that delivers exceptional customer experiences.

Key Responsibilities
  • Deliver high-quality customer service while maintaining professionalism and diligence to achieve desired service outcomes and first contact resolutions.
  • Handle customer enquiries with empathy and care, ensuring research and liaison with customers as needed.
  • Collaborate with colleagues and other stakeholders to resolve customer issues, including complex and emotive enquiries.
Requirements
  • Strong interpersonal, communication, and problem-solving skills to deliver quality customer service experiences.
  • The ability to work with multiple systems and understand processes.
  • Previous customer service experience in a similar role.
  • A commitment to our values of safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership.

We offer a positive workplace culture, flexible work arrangements, diversity and inclusion, learning and development opportunities, health and wellbeing programs, and competitive leave options.



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