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Sales and Customer Service Professional

2 months ago


Ringwood, Victoria, Australia Medibank Full time
About the Role

We are seeking a highly skilled and motivated Local Community Consultant to join our team at Medibank. As a key member of our community team, you will play a pivotal role in bringing Medibank products and services to your local community.

As a Local Community Consultant, you will be responsible for delivering exceptional customer service and support to our customers through various channels, including in-store, phone, and community outreach. You will possess a strong understanding of our products and services, as well as excellent communication and interpersonal skills.

You will be a self-motivated and results-driven individual who is passionate about making a positive impact in your community. You will thrive in a fast-paced environment and be able to adapt quickly to new challenges and priorities.

About You
  • You have excellent customer service skills and a strong ability to communicate effectively with customers from diverse backgrounds.
  • You are a multitasking super star with the ability to apply your knowledge across various channels.
  • You are self-motivated and results-driven, with a strong focus on delivering exceptional customer service and support.
  • You possess strong diligence and are fastidious about interaction accuracy and the protection of customer privacy.
  • You are a team player who is willing to step outside your nominal role to support your colleagues and contribute to the success of the team.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community, depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach, we want to hear from you.