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Operations and Governance Manager

2 months ago


Sydney, New South Wales, Australia Achmea Australia Full time
About the Role

Achmea Australia is seeking an experienced Operations and Governance Manager to join our team in Sydney. As a key member of our operations team, you will be responsible for managing and overseeing procurement processes, vendor relationships, and governance frameworks to ensure the effective delivery of our services.

Key Responsibilities
  • Develop and implement procurement strategies to meet business objectives, ensuring compliance with regulatory requirements and organizational policies.
  • Manage vendor relationships, negotiate contracts, and monitor performance to ensure value for money and quality of service.
  • Establish and maintain governance frameworks to ensure effective risk management, compliance, and control.
  • Collaborate with business owners to identify and implement process improvements, ensuring efficient and effective operations.
  • Develop and maintain accurate records of vendor agreements, performance metrics, and contract details.
  • Ensure regulatory expectations (e.g. CPS234 and CPS230) are met and escalate as and when required.
Requirements
  • At least 5 years' experience in the financial services sector, with a focus on procurement, vendor management, and governance.
  • Tertiary qualifications related to the insurance/financial services industry, desired but not required.
  • Strong understanding of third-party governance, procurement policies, and regulatory requirements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Awareness of legislative framework for the provision of general insurance services (understanding of CPS230 & CPS234).
About Achmea Australia

Achmea Australia is part of the global Achmea Group, with operations in the Netherlands, Australia, Turkey, Greece, Slovakia, and Germany. We are a specialist agricultural insurer, dedicated to protecting and enhancing a sustainable future for agricultural communities who feed the world.

We are committed to creating a diverse and inclusive workplace, where everyone feels valued and respected for who they are. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.