Retail Operations Director
1 month ago
We're an Australian retail brand with a strong focus on our people and customer experience.
The Estimated Annual Salary for this role is $120,000 - $180,000 AUD, depending on experience.
About the Role
The Head of Retail will play a key leadership role in enabling our vision by leading, engaging and inspiring high performing teams that focus on people and our customer to maximize national business performance.
Reporting into the Brand Manager, the Head of Retail will be responsible for our Australian market for the Cotton On, Cotton On Body, Cotton On Kids and Rubi Brands across our full price and outlet portfolios.
Main Responsibilities
- Build and drive culture that provides direction and purpose to challenge and inspire others across the country
- Lead and develop capability through your State teams that enables performance and builds an internal talent pipeline for future succession
- D deliver and embed excellence across the business to enhance the customer experience
- Impact and influence key business functions to maximise efficiencies and simplify processes that improve the experience for team and customer
- Deliver on business profitability through clear direction, commercial decision making and operational excellence
- Develop and execute retail brand strategy to maximise sales performance and drive business productivity
Requirements
This role requires a proven track record in retail operations management, with experience in leading high-performing teams and driving business growth. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
What We Offer
As a member of the Cotton On Group team, you can expect:
- A competitive salary package including car allowance and superannuation
- Flexible working arrangements to support work-life balance
- Ongoing training and development opportunities to help you grow in your career
- Access to discounts on Cotton On Group products and services
- A positive and supportive work environment that values diversity and inclusion
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