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Customer Service Team Member

2 months ago


Rydalmere, New South Wales, Australia Bunnings Full time
About the Role

Bunnings is seeking a talented and enthusiastic individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
  • Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.
  • Participate in visual merchandising, stock management, and other store-related activities as required.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic knowledge of products and services, with a willingness to learn and develop skills.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
  • Availability to work in a warehouse environment, with the ability to lift and move stock as required.
What We Offer
  • A competitive hourly rate and opportunities for career advancement.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Access to training and development programs, to help you grow and succeed in your role.
  • A range of employee benefits, including discounts on products and services, and access to our employee assistance program.