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Resort Receptionist

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City of Greater Geelong, Australia Alpineresorts Full time

Job Summary: We are seeking an experienced Customer Service Representative to join our team at Mt Buller Alpine Resort as a Visitor Services Officer.

This is a unique opportunity to work in a resort environment and provide exceptional customer service to our guests.

You will be responsible for providing a professional and friendly resort entry and reception for resort guests and visitors, taking initiative to recommend improved processes, planning and prioritising your work program, managing a broad range of administrative and transactional tasks, facilitating the professional presentation of the reception area, visitor information areas and boards, and managing the permit processes and implementation associated with vehicle entry and dog permits.

Key Responsibilities:

Your key responsibilities will include:

  • Providing a professional and friendly resort entry and reception for resort guests and visitors
  • Taking initiative to recommend improved processes in your work area
  • Planning and prioritising your work program to achieve defined targets and objectives