
Regional QLD Venue Operations Coordinator
3 days ago
We are seeking an exceptional Venue Manager Assistant to join our team in Regional QLD. As a key member of our operations, you will be responsible for overseeing daily activities across our bars, restaurants, and accommodation.
Key Responsibilities:- Lead with Impact: Ensure seamless day-to-day operations, managing staffing, scheduling, inventory, and budgets to achieve high standards of service.
- Inspire Your Team: Motivate, mentor, and develop staff, fostering a culture of excellence and continuous improvement.
- Elevate Guest Experiences: Handle inquiries, resolve issues, and guarantee memorable visits.
- Drive Success: Collaborate with the Venue Manager to oversee operations, ensuring efficient management and effective problem-solving.
- Champion Safety and Compliance: Maintain adherence to health, safety, and licensing regulations, prioritizing team and guest well-being.
- Work closely with the Venue Manager to ensure consistent delivery of high-quality services.
- Mentor and inspire team members, promoting a positive and productive environment focused on customer satisfaction.
- Be the primary point of contact for guest inquiries, delivering exceptional experiences.
- Contribute to stock management, scheduling, and staff performance while maintaining efficient operations.
- E nsure compliance with health and safety guidelines, licensing laws, and regulatory requirements.
- Current Approved Manager License, RMLV, RSA, RSG, and CLO (or willingness to obtain)
- Experience managing teams in a hospitality setting
- Strong leadership, training, and motivational skills with excellent communication
- Availability to work varied hours
- Ability to manage conflict and remain composed under pressure
- Experience in fast-paced environments, including food, bar, function, gaming, and retail settings
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