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Senior Quality Assurance Manager
2 weeks ago
This is a senior leadership role with responsibility for driving quality improvement and compliance across the organisation.
About the Role- Develop and implement quality systems, audits and compliance frameworks to ensure adherence to regulatory standards.
- Lead accreditation cycles, collaborating with cross-functional teams to achieve best practice outcomes.
- Maintain and review organisational policies and procedures, ensuring they are up-to-date and effective.
- Support risk management, incident reporting and complaints resolution processes.
- Foster a culture of continuous learning and improvement, providing education and training on quality and safety standards.
- Monitor and report on key quality and risk metrics, informing strategic decision-making.
- Tertiary qualifications in health, management or a related field.
- Postgraduate qualifications or extensive experience in quality and compliance, preferably in healthcare, community or not-for-profit sectors.
- Demonstrated expertise in leading accreditation and quality frameworks, with a strong understanding of compliance, risk and continuous improvement processes.
- Excellent communication and stakeholder engagement skills, with the ability to build and maintain relationships at all levels.
- Australian citizenship or permanent residency, valid driver's license, police check and current immunisation status (including COVID and flu vaccinations).
- Make a meaningful difference in the lives of individuals and families.
- Work in a collaborative, mission-driven environment.
- Enjoy flexible work arrangements and supportive leadership.
- Be part of a committed and compassionate team in a respected local organisation.