Customs Operations Manager
2 weeks ago
At The Reject Shop, we take pride in delivering exceptional value on everyday products to our customers. As a prominent Australian retailer with a network of over 383 stores, we are dedicated to offering quality merchandise at competitive prices.
As we expand our operations, we are looking for a qualified and experienced Licensed Customs Broker to become a vital part of our enthusiastic team.
Key Responsibilities:
- Serve as the main contact for all customs-related inquiries, ensuring adherence to applicable regulations and laws.
- Prepare and file customs paperwork, including import/export declarations, tariff classifications, and duty assessments.
- Coordinate with government bodies, freight forwarders, and shipping companies to ensure the timely clearance of goods.
- Offer advice and assistance to internal teams regarding customs processes, regulations, and requirements.
- Stay updated on changes in customs laws and policies, implementing necessary adjustments to internal protocols.
- Address customs-related challenges and discrepancies, working collaboratively with cross-functional teams to develop effective solutions.
- Maintain precise records of customs activities and transactions, ensuring compliance with documentation standards.
About You:
- Essential: Licensed Customs Broker accreditation.
- Demonstrated experience in customs clearance and compliance within the retail or logistics sectors.
- In-depth understanding of customs regulations, tariffs, and trade agreements.
- Strong analytical and problem-solving abilities, capable of interpreting complex customs documentation.
- Excellent communication and interpersonal skills, fostering effective relationships with both internal and external stakeholders.
- Highly organized and detail-oriented, adept at managing multiple tasks and deadlines.
- Proficient in relevant customs software and systems (Cargowise preferred).
What We Offer:
- A supportive and inclusive workplace culture, prioritizing your wellbeing and fostering a fun, safe, and respectful environment.
- Comprehensive onboarding followed by a buddy support program.
- Team Member discounts for you and an immediate family member (for permanent team members).
- Wage Stream - Supporting financial wellbeing with instant access to your pay.
- Structured development plans and training to support your career advancement.
- Paid parental leave program for primary and secondary caregivers.
- Employee Assistance Program - free and confidential professional counseling for work and personal matters for you and your immediate family.
We are dedicated to building the Right Team and fostering a unified environment.
If you are a driven and experienced Licensed Customs Broker seeking a new opportunity, we encourage you to consider joining our team.
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