
International Logistics Professional
1 week ago
As a key member of our global community, you will play a vital role in the international logistics industry.
This dynamic field is essential to the global trade puzzle, and we deliver innovative solutions to complex challenges faced by leading brands worldwide.
We pride ourselves on recruiting, training, and retaining top logistics and technical experts from around the globe. Our commitment to promoting from within means that we think not only about this role but also your future opportunities with us.
Job Responsibilities:
- Take ownership of customer portfolios, ensuring accurate bookings, pickups, and scheduling of transportation between customers, service providers, and receivers.
- Provide timely and accurate documentation, processing through our systems in accordance with operational process standards.
- Communicate delays and work autonomously to solve challenges and meet client delivery needs.
Key Skills:
- Customer Service: Communicate effectively with customers to ensure a compliant and complete shipment process in a timely manner, document customer needs for future use, and maintain an excellent working relationship with clients.
- Operational Excellence: Understand and comply with internal process standards to complete timely, accurate, and compliant documentation, customer billings, and system updates.
- Service Provider Relationships: Build strong partnerships with multiple service providers to ensure high-level client service, and accurately and timely invoice service providers.
Requirements:
- Previous experience in the logistics field is an advantage.
- Solid oral and written communication skills.
- Courteous customer service both internally and externally.
- Exceptional people and communication skills.
- Strong problem-solving, organizational, and interpersonal skills.
- Proficient in Microsoft Office.
What We Offer:
- Employee Health: You and your health are important; we support you with an attractive health insurance package.
- Hybrid Work: We believe coming together is a strength, but we also offer a work-from-home policy.
- Compensation Programs: Our commissions and bonuses are industry-leading.
- Career and Personal Development: Develop your skills not only for today's role but for those in the future.
- Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan.
- Financial Security
- Join knowing that your job and financial security are safe from the effects of the global economy.
- Employee Appreciation: As our greatest asset, we show our appreciation, respect, and acknowledge the value you bring through employee engagement.
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