Customer Service Consultant

5 days ago


Sydney, New South Wales, Australia Telstra Corporation Part time

At Telstra Corporation, we're seeking a highly skilled Retail Sales Professional to join our team as a Part Time Customer Experience Specialist. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and exceeding sales targets.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment where no two days are ever the same. You'll be working closely with customers to understand their needs and provide tailored solutions to meet their requirements.

Key Responsibilities
  • Provide exceptional customer service to meet and exceed customer expectations
  • Exceed sales targets through effective selling and upselling techniques
  • Work collaboratively with colleagues to achieve business objectives
  • Maintain a high level of product knowledge to provide informed advice to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Previous experience in a customer-facing role, preferably in retail
  • Knowledge of telecommunications products and services, or willingness to learn


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