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Tire and Service Consultant

2 weeks ago

Sydney, New South Wales, Australia VIP Tires & Service Full time

Service Writer Position Overview:

VIP Tires & Service is seeking a skilled Service Writer to join our team. The successful candidate will be responsible for delivering exceptional customer service, ensuring accurate diagnosis and repair of vehicles, and maintaining a high level of professionalism throughout all interactions.

Responsibilities:

  • Provide expert advice on vehicle maintenance and repair, taking into account the specific needs and preferences of each customer.
  • Conduct thorough inspections of vehicles to identify any potential issues or areas for improvement.
  • Develop and implement effective solutions to resolve customer concerns and meet their expectations.
  • Collaborate with our service team to ensure timely completion of repairs and maintenance services.

Requirements:

  • Relevant experience in the automotive service industry is essential.
  • Exceptional communication and interpersonal skills, with the ability to build trust with customers and colleagues.
  • A strong understanding of vehicle systems and components, including mechanical, electrical, and electronic systems.
  • Demonstrated analytical and problem-solving skills, with the ability to diagnose complex issues and implement effective solutions.