
Program Coordinator
2 weeks ago
This is a unique opportunity to join an organization that delivers education, training, employment, settlement and community services to a culturally and linguistically diverse client base.
The Administration and Program Support Officer will play a vital role in coordinating client arrivals and logistics, managing program and financial administration, maintaining accurate data and reporting, supporting departmental and stakeholder communication, overseeing general office operations including reception and fleet management, and ensuring compliance with relevant policies and procedures to deliver high-quality customer service and program support.
- Coordinate client arrivals and logistical arrangements
- Manage program and financial administration
- Maintain accurate records and reporting systems
- Support effective communication between departments and stakeholders
- Oversee general office operations including reception and administrative tasks
- Ensure adherence to relevant policies and procedures
Key Requirements:
To be successful in this role, you will need:
- A minimum of Certificate III in Business Administration or equivalent qualification; and/or
- At least 3 years' experience in a frontline customer service role
- Demonstrated ability in providing effective administrative support to a team of staff or a manager
- Excellent computer skills with the ability to effectively utilise word-processing, spread sheet and database packages to maintain the office electronic records management system and databases
- Exceptional organisational and time management skills with particular ability to adapt as new priorities arise and to be flexible when arrangements change
- Good stakeholder management skills including the ability to gain commitment to arrangements
- Well-developed customer service skills for liaison with internal and external customers
- Excellent oral and written communication skills including the ability to communicate with various stakeholders and demonstrated discretion including the ability to deal with confidential and sensitive matters
- Demonstrated ability to work with limited supervision; pay particular attention to detail and process information according to strict timelines
- Demonstrated positive values of integrity, reliability, teamwork and professionalism and demonstrated commitment to quality and continuous improvement principles
- It is a mandatory requirement for the position holder to have and maintain a current Working With Children Check (for employment purposes)
About Our Organisation:
We are a statutory authority that specialises in delivering education, training, employment, settlement and community services to a culturally and linguistically diverse client base.
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