Mexican Service Ambassador

2 weeks ago


Melbourne, Victoria, Australia Hacienda Full time
About Hacienda Cocina Mexicana

Hacienda Cocina Mexicana is a modern Mexican eatery located on the banks of the Yarra river in Melbourne.

Our Team Culture

We are a vibrant and dynamic team that prides itself on providing bold Mexican flair to the hospitality scene. Our guests can expect exceptional service, delicious food, and a lively atmosphere.

Job Description

This role is responsible for attending to guest enquiries and reservations via email, telephone and face-to-face. You will provide exceptional customer service by ensuring all guest requests and requirements are communicated and completed.

  • Greeting and seating guests
  • Assisting with guests orders and needs
  • Processing payments and cash handling

In order to succeed in this role, you will need:

  • Previous experience in guest services within a restaurant/hospitality environment
  • Previous experience with a reservation system such as Opentable (an advantage)
  • A La Carte restaurant experience (an advantage)
  • Cash handling experience

We offer a competitive salary of AU$50,000 - AU$60,000 per year, depending on experience, plus superannuation and other benefits.

Working at Hacienda Cocina Mexicana

We are a 7-day rotating roster, including nights and weekends. You will be required to work flexibly to meet the demands of our business.



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