
Events Manager Assistant
1 day ago
The role of Event Operations Coordinator is a dynamic and challenging position that requires the coordination of events at various venues. Reporting to a senior event manager, you will oversee floor operations, team member performance, event set-up, and venue presentation to meet client expectations and AVM service standards.
Key Responsibilities:- Coordinate and supervise all allocated events to ensure venue presentation and set-up are impeccable and in line with client specifications.
- Liaise with clients to ensure all event requirements are met and event guarantees are completed and signed.
- Lead and mentor event floor staff to ensure they are well-trained, adhere to safety protocols, and motivated to provide excellent service.
- Conduct spot-checks to maintain venue presentation, quality of service, and compliance with relevant laws and regulations.
- Manage accurate event documentation, team member timesheets, and proper inventory control.
- Promote a positive work environment, assist with the development of team members, and ensure all staff undergo training and development.
- Proven experience in supervising front-of-house operations for events, conferences, and banquets.
- Ability to lead, motivate, and develop a team to meet performance targets and maintain a high standard of service.
- Exceptional customer service skills with the ability to liaise effectively with clients, contractors, and suppliers.
- In-depth understanding of the events industry, including local, national, and international conference and banqueting trends.
- Sound knowledge of liquor licensing, special dietary requirements, and WHS laws and standards.
- Excellent interpersonal, negotiation, and written communication skills.
This role offers a unique opportunity to develop your career in events management, working with a talented team to deliver exceptional events experiences. You will have the chance to work on a variety of events, from corporate conferences to social galas, and develop your skills in event planning, coordination, and execution.
We offer a supportive and collaborative work environment, with opportunities for professional development and growth. Our team is passionate about delivering exceptional events experiences, and we are committed to providing our staff with the support and resources they need to succeed.
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