Ambassador for Exceptional Customer Experiences

2 weeks ago

Adelaide, South Australia beBeeCustomerExperience Full time $60,000 - $90,000

Job Title: Customer Service Ambassador

Are you a customer-focused individual with excellent communication skills? We are seeking a highly motivated and proactive team player to join our service-oriented team as a key representative in delivering exceptional customer experiences.

About the Role:

  • Provide world-class customer support via various channels, consistently meeting or exceeding customer satisfaction targets
  • Process transactions accurately, efficiently, and securely
  • Support colleagues across the wider customer service team when needed, fostering a collaborative and inclusive work environment
  • Contribute to achieving business objectives through effective teamwork and goal-oriented mindset

Key Qualifications:

  • Previous experience in a fast-paced customer-facing role is preferred, demonstrating adaptability and resilience under pressure
  • Strong computer skills, particularly within Microsoft Office Suite, enabling efficient workflow and data management
  • Excellent written and verbal communication skills, conveying complex ideas simply and effectively
  • A genuine passion for delivering outstanding customer experiences, exemplified by consistent high-quality service delivery

Benefits Package:

  • Eligibility for profit-sharing scheme for employees
  • Exclusive discounts on motor vehicle insurance products
  • Access to travel and accommodation discounts for leisure and business purposes
  • Opportunities for career growth and development through study assistance programs
  • Wellbeing and community initiatives promoting work-life balance and social responsibility
  • Discounted access to exclusive Bunzl products for personal and professional use

Company Culture:

  • We believe that embracing diversity fosters strength and stability within our organization
  • We strongly oppose all forms of discrimination, ensuring equal opportunities and respect for all individuals
  • We strive to create a sustainable environment for current and future generations, prioritizing eco-friendly practices and responsible resource management

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